Sedum Green Roof Terms and Condition of Sale
Please see the current terms and conditions as published August 2018
Terms, Conditions and Maintenance v2.0
We are Sedum Green Roof Ltd,
Lower Leigh Farm, Tokes Lane, East Knoyle, Wiltshire, SP3 6BZ
TERMS AND CONDITIONS
Payment: Can be made via the online invoicing system or debit and credit cards are accepted (American Express not accepted) via the telephone.
Bank Transfers are also accepted; the bank details are on your invoice at request.
A. Delivery charges are fixed for 30 days from the date of the quotation and / or confirmation of order.
B. For confirmation of orders outside this 30 days period please confirm delivery dates with our main office.
C. From the date of the quotation component rates are fixed for 30 days.
D. Quotation is open for acceptance for 30 days.
We use a third party company to deliver and our Trim is sent direct from the supplier via courier due to length at an additional cost. Requirements: Full delivery address, site contact name and telephone number. Please advise of any restrictions on access for the delivery lorry and any other special delivery requirements. The materials are heavy. Delivery is by pallet. Consideration should be given to offloading materials safely but quickly.Delivery to kerb side only.
Delivery can normally be made within 7/10 working days of receipt of payment dependant on availability.
Please note: unloaded or standing time in excess of one hour will be charged at £45 per hour per vehicle. Please be aware that if the unloaded or standing time exceeds one hour, the unloaded vehicle may leave. In this event, all costs will be charged to the client. Sedum Green Roof will not be liable for these costs.
Sedum Green Roof cannot guarantee the performance of plants and other components supplied by Sedum Green Roof if installed by others.
Claims regarding damaged goods or non-delivery will not be accepted unless received within one day from despatch date and confirmed in writing via email, but please call the office for advice.
Sedum Mats must be unrolled on day of delivery. S-Pod trays should also be unstacked on the day of delivery.
Sedum green roof Limited do not accept liability for any damage to property and structures due to loading weight if the product supplied, it is for you the customer to ensure the structure can take the loading weight of the product.
NB:1yr maintenance contracts are available through us, please ask our sales team for more information and costs.
BASIC POST-INSTALLATION MAINTENANCE
Sedum roofs need a minimum of twice yearly maintenance, please visit our guide on the website